How to activate a Microsoft Store product

1. Visit the Microsoft Store Website or Open the Microsoft Store App

  • Open a web browser and navigate to the official Microsoft Redeem Code page: Microsoft Redeem Code.
  • Alternatively, open the Microsoft Store app on your Windows PC or Xbox device.

Image Description: A web browser displaying the Microsoft Redeem Code homepage with a prominent "Sign In" button in the top-right corner.

2. Sign In to Your Microsoft Account

  • Click on the Sign In button if you are not already signed in.
  • Enter your Microsoft account credentials (email and password).

Image Description: The Microsoft login screen with fields for email and password, and a "Sign In" button clearly highlighted.

3. Access the Redeem Code Option

  • If using a web browser, remain on the Microsoft Redeem Code page.
  • If using the Microsoft Store app:
    • Click on your Profile Icon in the top-right corner.
    • Select Redeem a Code from the dropdown menu.

Image Description: The Microsoft Store app interface with the "Redeem a Code" option in the profile dropdown menu clearly highlighted.

4. Enter Your Activation Code

  • Type or paste your 25-character Microsoft code (e.g., XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) into the provided text field.
  • Click Next or Redeem to validate the code.

Image Description: The Redeem Code screen with an empty text box for entering the code and a "Redeem" button highlighted.

5. Confirm Code Redemption

  • Once validated, a confirmation message will appear showing the redeemed product, game, app, or content.
  • Click Confirm to complete the process.

Image Description: A confirmation screen displaying the successfully redeemed product details with a "Finish" button highlighted.

6. Access Your Redeemed Content

  • For apps or games, open the Library section in the Microsoft Store to find the redeemed content.
  • Select Install to download and use the content.
  • For subscriptions or credit, the balance or service will be added to your Microsoft account automatically.

Image Description: The Microsoft Store Library interface with a newly redeemed app or game and an "Install" button visible.

Troubleshooting Tips

  • Invalid Code: Double-check the code for typos.
  • Region Restrictions: Ensure the code matches the region of your Microsoft account.
  • Connectivity Issues: Make sure your device is connected to the internet before attempting to redeem the code.

For further assistance, contact Microsoft Support.